Quickbooky

Accounting News

Time Tracking

QuickBooks Workforce Timesheet Controls Sit Behind the More Menu

Managers lose time hunting for timesheet controls in QuickBooks Workforce; the accepted answer maps every step from creation to approval and rejection.

COMMUNITY ISSUESQUICKBOOKY

Timesheet management keeps coming up as a question from QuickBooks Workforce users, and the pattern is consistent. The controls all exist, but most sit one layer down, behind a More menu that gives no hint of what it holds. One confirmation message even reads backwards. We traced the accepted answer end to end, and it turns a scattered set of taps into a straight line from creation to approval.

The tier that unlocks the controls

The answer opens with a gate rather than a step. Full timesheet handling belongs to the Premium and Elite plans for Workforce time tracking. Those same plans carry time-off requests, mobile time entry, and scheduling. If Track Time leads nowhere in your app, check the plan level before you troubleshoot anything else.

Why does Clock In leave nobody clocked in?

Creating a sheet on a worker’s behalf is the flow that trips people up. In the Workforce app, open the Crew screen; on some layouts you reach it through More. Tap your crew name, then the team member, then Clock In. The Type field will not say Duration at first, so switch it, then pick the date and the hours. Choose the job or customer the time belongs to, fill anything marked required, and tap Clock In again.

A banner then confirms the app created a timesheet for that one user. Read it twice, because the worker is not actually clocked in. The entry is a record for payroll, not a live punch. Managers who expect a running clock go hunting for a clock-out control that does not exist on that path.

Breaks must fit inside the original span

Breaks run through the Timesheets list rather than the crew screen. Go to Track Time, then Timesheets, and open the sheet. Tap More at the top and choose Insert break. Two constraints follow. The start time defaults to the midpoint of the sheet, and the app refuses any time outside the original span.

Pick the break type next. An unpaid break immediately restates the sheet’s total hours, which lets you verify the deduction at a glance. If the default length is wrong, tap Duration, adjust it, then save the break.

Approval hides under Approve time

Batch approval starts from Track Time, then Timesheets. Set the view to All timesheets, or the list may look thinner than reality. Tap More, then Approve time. The default date range will not suit every pay period, so choose More Filters, set the window, and apply it. You can then approve the whole batch, or open a team member’s name and read their sheets one by one before committing.

The final taps are Approve time and Approve All, or Approve beneath a single name. Unapprove reverses a decision, which matters when a late correction arrives after a batch goes through.

The review screen doubles as an edit bench

Corrections happen inside the member’s list of sheets. The Add button starts a fresh entry; fill the fields and save it. To change an existing sheet, open it, tap More, and choose Edit timesheet, then save the result. Deletion follows the same shape: open the sheet, tap More, choose Delete timesheet, and confirm with Delete. When the corrections are done, tap Approve to close the review.

A quicker edit exists outside review. Open the sheet straight from the Timesheets list, change the fields directly, and save. No menus stand between you and the fields on that path.

Rejection, with or without a note

Rejection is deliberately blunt. Under each name sits a Reject button that sends the sheets back unread. Reviewing first costs a few taps: open the member, read the list, and tap Reject at the top of the screen. There you can switch on the message option, write a short note, and tap Reject and Send. Skip the note and the plain Reject button finishes the job.

Deleting a single sheet

One sheet leaves the same way it gets edited. Open it from the Timesheets list, tap More at the top, and choose Delete timesheet. The app asks you to confirm with a second tap of Delete. That confirmation is the only brake, so check the date before you commit.

The pattern to remember

Almost every timesheet action in Workforce starts at Track Time and ends behind More. Clock In creates a record, not a live punch. Breaks cannot spill past the span of the sheet. Approval, editing, rejection, and deletion all hang off the same review screen, once you know to look for Approve time under More. The layout is consistent, even where it stays quiet about itself.

← Back to Community Issues