Pricing & Billing
Mailchimp Pricing Confusion: Contacts, Sends, and Seats Explained
We break down how Mailchimp's marketing plans price contacts, sends, and seats, and why the monthly bill can move without a plan change.
Community Issues
Problems, outages, and quirks that QuickBooks users are reporting — tracked and explained by the desk.
Email Marketing
Mailchimp Campaign Pages Expose Subscriber-Only Content. Two Fixes Work
Mailchimp's public campaign pages can expose subscriber-only content. Here is how conditional merge tags and a removed browser link fix it.
Marketing & Email
Inactive Mailchimp Subscribers: Finding Them When Menu Names Don't Match
The French help page for finding inactive Mailchimp subscribers points to menus that do not exist; here are the working segment conditions and steps.
Marketing & Integrations
Importing SMS marketing contacts into Mailchimp: the rules that apply
A plain-language walkthrough of Mailchimp's SMS contact import rules, covering consent, country limits, permissions, and file formats.
Multi-Currency
QuickBooks Online multicurrency toggle error traced to browser data
QuickBooks Online users who see a generic error when switching on multicurrency can usually resolve it by clearing browser data or trying another browser.
App Integrations
Connecting WooCommerce to QuickBooks Online with QuickBooks Connector
A stepwise look at linking a WooCommerce store to QuickBooks Online through QuickBooks Connector, covering setup, sync options, and order handling.
Apps & Integrations
Amazon Seller Central to QuickBooks Online: the connector route
Sellers can pull Amazon Seller Central transactions into QuickBooks Online with the Amazon Connector app, which imports sales and expenses automatically.
Reports
Two Report Views Split QuickBooks Online Customization Steps
QuickBooks Online runs some reports in a classic view and others in a modern one, and the customize and save steps differ between them.
Integrations & Apps
Squarespace sales in QuickBooks Online: the connector settings that matter
Squarespace merchants syncing into QuickBooks Online with QuickBooks Connector face setup choices that change what lands in the books.
Users & Permissions
QuickBooks Online user roles: access limits, admins, and the mobile app gap
A community answer explains QuickBooks Online user roles, who can change them, why some roles cannot use the mobile app, and where to edit access.
Billing & Subscription
QuickBooks Online Subscriptions Now Carry VAT in More Countries
QuickBooks Online subscribers in many countries now see VAT on their bills; here is why it appears and how a tax number can remove it.
Custom Fields & Tags
QuickBooks Online Retires Tags and Moves Users to Custom Fields
QuickBooks Online is phasing out tags through 2028; we explain the retirement timeline, the move to custom fields, and plan limits.
Integrations & Connectors
QuickBooks Online replaces OneSaas with built-in e-commerce connectors
QuickBooks Online users on OneSaas e-commerce apps must move to the new built-in connectors; here is what changes and how the migration runs.
Reconciliation
QuickBooks Online reconciliation ends with a difference that will not clear
Users finishing a QuickBooks Online reconciliation sometimes see a closing difference. The accepted fix checks balances, merged deposits, and duplicates.
Backup & Restore
QuickBooks Online Advanced Backup Skips More Data Than Users Expect
A look at what the QuickBooks Online Advanced online backup and restore feature covers, and the data it quietly leaves behind.
Product & Features
QuickBooks Ledger vs Firm Only Ledger: The Feature Gaps That Matter
QuickBooks Ledger replaced Firm Only Ledger in 2024. We break down every feature difference and what the switch means for accounting firms.
Accountant Programs
QuickBooks Commercialista Program: Brand Rules Members Must Follow
The brand rules for QuickBooks Commercialista members: firm names, domains, phonetic lookalikes, and the notice every marketing item must carry.
Billing & Subscriptions
Finding Monthly Subscription Invoices in QuickBooks Online
QuickBooks Online subscribers can pull monthly subscription invoices from payment history and decode prorated charges, taxes, and discounts.
User Access & Roles
Custom Roles in QuickBooks Online Advanced: Setup and Limits
QuickBooks Online Advanced lets you build custom user roles with area-by-area permissions, though granular rights remain limited to selected areas.
Banking & Feeds
QuickBooks Online Requests Column Appears on the Bank Transactions Screen
A Requests column with chat icons has appeared on QuickBooks Online's bank transactions screen; here is what it does and how consent works.
Advisor Program
QuickBooks Advisor brand rules: the exact terms members cannot use
The QuickBooks Advisor Program bars members from using Intuit brand names, shorthand such as QB and QBO, and phonetic lookalikes in their own branding.
App Integrations
Connecting Shopify to QuickBooks Online: what the accepted answer says
QuickBooks Online users can import Shopify sales, refunds and payouts with the Shopify Connector app, and the accepted answer walks through the setup.
Inventory & Costing
Understanding FIFO and Moving Average Cost in QuickBooks Online
QuickBooks Online users ask which inventory costing method to use, how FIFO and Moving Average Cost affect reports, and why the choice cannot be changed later.
Settings & Features
Multicurrency in QuickBooks Online: the one-way switch that catches new users
Turning on Multicurrency in QuickBooks Online is permanent, and users report locked customer currencies, refused deposits, and payroll limits.