Ledger & Accountant Tools
Ledger switch leaves accountants comparing two QuickBooks products
QuickBooks Ledger and QuickBooks Cabinet only Ledger differ on client access, bank tasks, and reporting. Here is what changed after August 1, 2024.
Community Issues
Problems, outages, and quirks that QuickBooks users are reporting — tracked and explained by the desk.
Network & Multi-User
File Doctor says hosting mode is disabled on a network company file
QuickBooks Desktop users seeing File Doctor's hosting mode is disabled result can lose multi-user access; here is what it means and how to fix it.
Tax Forms
Understanding T4A and T5018 Forms in QuickBooks Online for Canadian Contractors
Canadian QuickBooks Online users wonder whether a subcontractor needs a T4A or T5018 slip and how to configure the software to avoid filing errors.
Reports
QuickBooks Desktop Scheduled Reports: Requirements, Setup, and Fixes
Why QuickBooks Desktop scheduled reports fail to go out, the conditions that must hold at send time, and how users fix it.
Sales Tax
QuickBooks Desktop sales tax payment workflow trips up users
Users struggle to pay sales tax in QuickBooks Desktop, often using the wrong menu path and landing in the Pay Sales Tax window instead.
Banking
Creating, Editing and Printing Checks in QuickBooks Desktop
Users often struggle to create, edit or print checks in QuickBooks Desktop, and the community solution provides clear steps to fix each issue.
Time Tracking
QuickBooks Time Manager Access: What Users Ask and What Resolves It
QuickBooks Time managers face confusion over manual entry, team clock-ins, and permission limits. The accepted answer maps each fix.
Banking & Feeds
QuickBooks Online: The Right Entries for a Bounced Check
QuickBooks Online users need different bounced check entries depending on whether the bank covered the check, returned it, or the vendor redeposited it.
System Requirements
QuickBooks Desktop 2023 compatibility blocks older Windows and 32-bit machines
Users report QuickBooks Desktop 2023 installer and startup failures tied to unsupported Windows, 32-bit systems, ARM chips, and virtualization.
Payroll
Clearing an NSF Hold on QuickBooks Payroll Direct Deposits
A failed payroll debit suspends QuickBooks Payroll until the shortfall is repaid, and the return code inside Intuit's alert decides which fix applies.
Desktop Sunset & Upgrades
QuickBooks Desktop 2023 services end May 31, 2026 under sunset policy
QuickBooks discontinues live support, payroll, payments, and online banking for Desktop 2023 versions after May 31, 2026. Here is what changes.
Payroll
Finding and Running Payroll Reports in QuickBooks Online and Desktop
A look at how users locate, customize, and print payroll reports in QuickBooks Online Payroll and QuickBooks Desktop Payroll, and what trips them up.
Multi-Currency
QuickBooks Online home currency adjustments and the journal entries that show 0.00
QuickBooks Online users see home currency adjustment journal entries with a 0.00 amount. Here is what the entry means and how to review revaluation history.
Backup & Data Protect
Intuit Data Protect backups fail until firewall rules and a fresh install are done
QuickBooks Desktop users report Intuit Data Protect backups failing. Firewall exceptions, a clean reinstall, and an updated version restore service.
Sales & Products
Adding product and service items in QuickBooks Online
How to set up non-inventory and service items in QuickBooks Online, including costs, categories, and making items inactive when needed.
Payroll
Recording payroll paycheques by hand when payroll runs outside QuickBooks
Users who run payroll in an outside service can record paycheques in QuickBooks Online with a journal entry that splits wages, taxes, and liabilities.
Sales Tax
US Sales and Use Tax Explained for QuickBooks Online Users
A plain-language guide to the sales tax concepts behind QuickBooks Online's Automated Sales Tax, including nexus, sourcing, use tax, and exemptions.
Lists & Names
QuickBooks Online has no move button for names stuck on the wrong list
A name entered as a Customer, Vendor, or Employee cannot be switched in place. Users must rebuild the entry and reassign every transaction by hand.
Sales & Invoicing
Handling Upfront Deposits and Retainers in QuickBooks Desktop
QuickBooks Desktop users collecting deposits or retainers need a liability account and a matching item so funds apply cleanly to later invoices.
Installation & Setup
What your computer needs to run QuickBooks Desktop 2023
QuickBooks Desktop 2023 drops 32-bit Windows support and older servers. Here is the full list of operating systems and software it works with.
Reports
Why QuickBooks Desktop Reports Split Data Into Source and Target
QuickBooks Desktop reports draw on source and target data, and the split explains why some reports miss transactions you expected to see.
Loans & Liabilities
How QuickBooks Desktop Users Set Up Manual Loan Tracking
QuickBooks Desktop has no built-in loan module, so users track loans manually with liability accounts, vendor records, and journal entries.
Payroll
QuickBooks On-Demand Pay by Clair: Eligibility, Fees, and How to Turn It Off
QuickBooks Payroll users can offer earned wage advances through Clair. Here is who qualifies, what employees pay, and how to disable the feature.
Equity & Balance Sheet
What counts as equity in QuickBooks: owner investments, draws, retained earnings
QuickBooks users often confuse equity with liabilities. This report explains balance sheet equity accounts, owner draws, and how to record them.