Payroll & Employees
Managing employees in QuickBooks Online Advanced and Bureau Payroll
How to add, import, and terminate employees in QuickBooks Online Advanced Payroll and Bureau Payroll, with the RTI hours, tax code, and banking steps.
Community Issues
Problems, outages, and quirks that QuickBooks users are reporting — tracked and explained by the desk.
Invoicing & Payments
Invoices That Stay Open After Payment in QuickBooks Online
A look at why QuickBooks Online invoices stay open after a customer pays, and the accepted steps that record full and partial payments correctly.
Accountant Directory
ID Checks and Review Delays Hit QuickBooks Accountant Directory Listings
Accountants on the QuickBooks Find-an-Accountant directory report ID upload errors, repeat verification, and a seven-day window before delisting.
Payroll
Employee setup in QuickBooks Advanced Payroll: the rules inside the form
Employers on QuickBooks Advanced Payroll must enter hours bands, tax codes and bank details correctly during employee setup; here is what applies.
Invoicing & Forms
Customising Sales Forms in QuickBooks Online
What you can and cannot change on invoices and estimates in QuickBooks Online, and the design limits that catch users out.
Sales Forms
Customising QuickBooks Online invoices: the controls now sit inside the form
QuickBooks Online users hunting for invoice design options are finding them inside the sales form itself, behind a small Manage menu.
Banking & Feeds
Connecting UK Bank and Credit Card Feeds in QuickBooks Online
A walkthrough of connecting UK bank and credit card accounts in QuickBooks Online, covering Open Banking, history limits, and common sticking points.
Payroll
Connecting QuickBooks Online Bureau Payroll to other accounting software
QuickBooks Online Bureau Payroll can post journals straight into a client's accounts software, with one active accounting link allowed at a time.
Integrations
Bureau Payroll Connects to Xero, FreeAgent and Other Accounting Apps
Intuit's accepted steps for connecting QuickBooks Online Bureau Payroll to Xero, FreeAgent and other systems, then exporting finalised pay run journals.
Payroll
Bureau Payroll Activity Feed: Statuses, Filters and Fixes
How the QuickBooks Online Bureau Payroll activity feed surfaces failed pay runs across clients, and the steps that clear each warning.
Payroll
Bringing Timesheets Into QuickBooks Online Advanced Payroll
QuickBooks Online Advanced Payroll users can import timesheets from the software itself or a CSV file, provided the timesheet feature is enabled first.
Banking & Feeds
Bank feed connection stalls at Continue for QuickBooks Online users
UK QuickBooks Online users hitting a dead Continue button after bank sign-in; accepted fix is a clean reconnect via Bank transactions.
Expenses
Allowable vs disallowable expenses in QuickBooks Online: the SA103F mapping
A UK Self Assessment question keeps tripping QuickBooks Online users: which expenses are allowable, which are not, and which box each belongs in.
Integrations
Users Encounter Hurdles When Linking eBay to QuickBooks Online
This report explains the problems QuickBooks Online users run into when linking eBay, and shows solution that worked per the top-rated community answer.
Integrations & Sync
Squarespace QuickBooks Online Integration Issues and the Fix
Users connecting Squarespace to QuickBooks Online often hit order status, invoice type, and prefix problems. The fix lies in OneSaas workflow setup.
Invoicing & Automation
Recurring Transactions in QuickBooks Online: The Snags and the Fixes
Confusion over template types leaves QuickBooks Online users with drafts piling up; we explain the three recurring types and the fixes that work.
Payroll
QuickBooks Time overtime rules: only one rule pays per timesheet
QuickBooks Time applies only one overtime rule per timesheet, and daily rules beat weekly ones; here is how the Pay Rate Engine decides.
Data Migration
QuickBooks Online to Desktop: lists and balances move, transactions stay behind
Switching from QuickBooks Online to Desktop takes an Excel export and import that carries lists and open balances but leaves transaction history behind.
Reporting
QuickBooks Online Management Reports: Creating, Viewing, and Editing Them
QuickBooks Online users who cannot find or format management reports can fix the problem in the report editor, though plan limits decide what appears.
Banking & Feeds
QuickBooks Online banking page gets an AI-led redesign
Intuit's AI-led banking page update in QuickBooks Online adds one-click posting and in-app client requests; here is what each tool does.
Data & Backup
QuickBooks Document Centre attachments go missing after a backup restore
QuickBooks backups skip Document Centre attachments, so a restored company file can lose its documents unless the Attach folder is copied by hand.
Data Import & Export
QuickBooks Desktop Excel imports: choose the right path or the import stalls
Steps for importing customers, suppliers, items, and chart of accounts from Excel in QuickBooks Desktop, with inventory limits explained.
Errors & Connectivity
QBWC error codes in QuickBooks Desktop: what they mean and how to fix them
QuickBooks Desktop users see QBWC codes when the Web Connector fails; here is what each common error means and how to clear it.
Accountant Tools
Intuit Accountant Suite: What Changes for QuickBooks Firms
A community help answer explains Intuit Accountant Suite tiers, what moves from QuickBooks Online Accountant, and the upcoming billing dates.