Workpapers
Annual accounts in QuickBooks Online Accountant: Workpapers sync and filing deadlines
How Workpapers in QuickBooks Online Accountant handles annual accounts and syncing company details from Companies House.
Community Issues
Problems, outages, and quirks that QuickBooks users are reporting — tracked and explained by the desk.
Payroll
Workplace pension setup stalls in QuickBooks Advanced Payroll
UK payroll teams report stuck pension submissions and unclear alert statuses when connecting QuickBooks Advanced Payroll to workplace pension providers.
Payroll
UK Workplace Pensions in QuickBooks Online Payroll: Setup Steps and Snags
Plan gating, a provider reference that must match exactly and a six-week letter deadline: where UK pension setup stalls, and what resolves it.
Payroll
Timesheet Hours Not Reaching QuickBooks Advanced Payroll Pay Runs
Hours tracked in timesheets reach QuickBooks Advanced Payroll pay runs only after the timesheet feature is enabled and an import is completed
Payroll
Setting up employees in QuickBooks Advanced Payroll and Bureau Payroll
How to add an employee in QuickBooks Online Advanced Payroll or Bureau Payroll, with the RTI hours bands, tax code rules and payment steps explained.
Invoicing & Deposits
Recording customer retainers and deposits in QuickBooks Online
QuickBooks Online treats a customer retainer as a liability, not income; here is the full UK workflow, including the credit memo step that clears it.
Settings & Permissions
QuickBooks Workforce mobile clock-in fails until admin permission is turned on
A common Workforce issue leaves team members able to sign in but unable to clock in on mobile. The fix sits in admin time entry settings and per-user permissions.
Accounting Terms
QuickBooks Users Ask What Creditors and Debtors Mean in UK Reports
QuickBooks UK users often meet unfamiliar terms like creditors, debtors and accrual. We explain what each means and the reports where they appear.
Time Tracking
QuickBooks Time setup and the overtime hours that post as regular pay
Users linking QuickBooks Time to QuickBooks Online Payroll find overtime posting as regular pay; a complete setup pass fixes it.
Settings & Configuration
QuickBooks Time Settings Are Moving Into QuickBooks Online
QuickBooks Time settings are consolidating into QuickBooks Online. We map which fields moved, which stay read-only, and why overtime needs setup twice.
Time Tracking
QuickBooks Time custom fields: how users got them working
QuickBooks Time and QuickBooks Online users who needed extra detail on timesheets found the fix in the Custom Fields add-on. Here is the setup that worked.
Payments
QuickBooks Payments UK activation stalls on eligibility and bank setup
UK QuickBooks Online users hit eligibility and bank-connection blocks when activating QuickBooks Payments. The accepted answer clarifies the fix.
Inventory & Stock
QuickBooks Online stock costing: FIFO or average, and a choice you cannot undo
QuickBooks Online values stock on FIFO or moving average and the method cannot be switched, so here is how to check yours and what to do if it is wrong.
Projects & Tracking
QuickBooks Online Projects: plan limits and the setup step users miss
Projects in QuickBooks Online runs only on Plus, Advanced and Accountant plans; Accountant users must enable it, and it cannot be turned off later.
Projects & Job Costing
QuickBooks Online Projects Missing Comes Down to Plan and One Switch
QuickBooks Online users who cannot find Projects are usually on the wrong plan, or in Accountant where the tracking switch must be turned on by hand.
Currencies
QuickBooks Online Multicurrency: the switch you cannot flip back
Turning on Multicurrency in QuickBooks Online is a one-way switch; we cover the home currency lock, per-currency accounts and cross-currency deposits.
Sales Forms & Templates
QuickBooks Online invoice customisation lives in the Manage panel
QuickBooks Online users who want branded invoices will find the fields, logo, colours, and template settings under the Manage panel on the sales form.
Banking & Feeds
QuickBooks Online Bank Feed Connection Fails During Open Banking Migration
We investigate why QuickBooks Online users face authentication loops and disconnection warnings when linking bank accounts to the new Open Banking framework.
Payroll
QuickBooks Online Advanced Payroll: How to Run the Right Report
The payroll reports in QuickBooks Online Advanced Payroll live under the Payroll tab, and every one of them is anchored to pay dates rather than periods.
Payroll
QuickBooks Bureau Payroll supports many ledgers, one accounting link at a time
QuickBooks Bureau Payroll can post pay run journals to a range of ledgers, though only one accounting integration can be active at any time.
Banking & Feeds
QuickBooks bank connection errors 101, 102 and 105: accepted fixes
QuickBooks Online users report bank feed errors 101, 102 and 105, and the accepted fix starts at the bank, not inside QuickBooks.
Payroll
QuickBooks Advanced Payroll Reports Use Last Paid Date
Users see payroll report results tied to the last paid date rather than the date range they chose; the accepted answer explains the filters that fix it.
Payroll
QuickBooks Advanced Payroll employee setup: tax codes and pay run quirks
A look at the employee setup steps in QuickBooks Online Advanced Payroll and Bureau Payroll, and the tax code and payment details users get wrong.
Payroll
PensionSync is the accepted answer for QuickBooks Advanced Payroll pensions
UK payroll users can automate workplace pension enrolment and submissions in QuickBooks Online Advanced Payroll through the PensionSync connection.